DEWENWILS Happy Customers

Based on 515 reviews
81%
(417)
10%
(49)
4%
(19)
2%
(8)
4%
(22)
Indoor performance

This product works great. I use one of the remotes in the morning to turn on my electric coffee maker from my bedroom at the far corner of the house.
I keep one remote in my bedroom and one in the kitchen.

Almost perfect

Works great. The only issue is I can’t seem to use the manual setting for a zone when watering is in progress for another zone. I have zone 1 with a general watering hose sprayer, zone 2 for an hourly mister on my propagated plants, and sprouting trays, and zone 3 for the veggie garden every day, zone 4 is for the fruit tree guilds and a patch of grass we like to keep up for the kids to enjoy. It’s been great for over a week. This was an upgrade from a single zone timer we used previously

Worked great for a year then stopped

I just bought my second timer because my first one stopped sending out a signal to be able to connect to my wifi. I bought my first one a little over a year ago. And to be honest I loved it. The app is pretty basic but it does what it needs to do. Unfortunately it just stopped working. I did everything the instructions told me to do, Reset it multiple times but it would not send out a signal for me to be able to connect it to the wifi. I did order a new one and I’m willing to give this product one more shot but if it only lasts for a year I’ll be done with it.
Just for the record the timer is inside and not even out in the elements.

Damn thing does not work!!

have put several new battery's in it and it will not come on. There is no contact information in the packing slip for customer support. It says on the box "if you have any questions please contact us" - no contact information is provided.

We apologize for bringing you bad experience. Our customer service team will reach out to assist you, and we are committed to improving our packaging in the future.

Not working!

This item needs to be returned. It is not working as hoped and I’m not sure if this is because it’s actually the wrong product.
The goal I had for this item was to plug two plug-in pendant lights at the same electrical outlet. One light in each transmitter and controlled separately with the switches.
When attempting to plug both transmitters into the same outlet the transmitters are actually just a bit too large to plug in comfortably. They plug one on top of the other but not very well. Neither are entirely seated in the outlet.
When attempting to program the transmitters to the switch controller I could not get them to switch the lights independently. They automatically synched. And even then, when clicking for “all on” and “all off” they only both go on and off some of the time. I have better result with the switch 1, where 70% of the time both lights go on and off.
This is not ideal and cannot be used for this client.

We apologize for any inconvenience caused. Our customer service team will promptly reach out to you to address and resolve the issue.

Good rebound

Out of the six sensors that the order brings only two worked. I need the four damaged replaced, thank you.
However as soon as I contacted you, your response was positive and rapidly, the problem was fixed.
Thank you

We are really sorry to hear that. Our customer service team will get in touch with you to help.

Easy set up and use

This sprinkler timer is very easy to hook up and easy to set up. Like the way it shows what zones are set to water.

replacement part request

I recently was searching for a replacement part and emailed and got a very prompt and accurate response. Placed the order, product arrived and was just what I needed.

Post light

We got these dusk to dawn light sensor sockets they are the best

Great little timer

What a simple, straight forward little OUTDOOR timer with a great value

Great Product

This transformer is so easy and uncomplicated to program. So much better than the one I had before. Just set the number of hours you want the lights to stay on and you are good to go!

Old Glory

I fly the American Flag and wanted to be Patriotic and fly her at night also. I bought this light to shine on her all night and boy does it do a beautiful job .

Love the product

I like being able to plug my USB devices in & still having outlets to power lights, etc! Makes my home a bit more organized

Return

The site says easy returns but I’m finding out it’s not so easy. You have 30 days to return but you have to get in touch with someone to get the address to return.Theres no phone number so you can’t talk with anyone. I’ve left two messages and have heard nothing yet. Still waiting for some info on how to return this. I’ve placed a new order with Dewenwils but need info for the return asap.

i haven't hooked it up yet. When I do i'll let you know. It looks good

Dewenwils transformer light control extension cord

Really a well designed product. Cannot miss making it install easily.
Wish all all procts were designed for a novice to get installed in such an easy manner. No frustration to figure out and do🎈